{"id":10084,"date":"2023-12-15T02:00:30","date_gmt":"2023-12-15T02:00:30","guid":{"rendered":"https:\/\/www.amissionofmercy.org\/texas\/?page_id=10084"},"modified":"2026-06-17T12:57:29","modified_gmt":"2026-06-17T17:57:29","slug":"stories-from-our-patients","status":"publish","type":"page","link":"https:\/\/www.amissionofmercy.org\/texas\/stories-from-our-patients\/","title":{"rendered":"Stories from our Patients"},"content":{"rendered":"\t\t
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Our Impact<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Otniel - \"Everybody Here Really Cares...\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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When Otniel couldn\u2019t find timely medical care elsewhere, Mission of Mercy became his lifeline. Facing a serious heart condition, he told the staff, \u201cI don\u2019t think I have two months to live if I don\u2019t get help right now.\u201d<\/em><\/p>

Within days, Mission of Mercy worked him into the schedule. Dr. Cleaves recognized that something was seriously wrong and urged the hospital to admit him immediately. Soon after, Salas underwent life-saving open-heart surgery.<\/p>

Since then, Mission of Mercy has continued to provide follow-up care, wound treatment, and ongoing support. Salas says the compassion of the volunteer providers has made all the difference.<\/p>

\u201cI\u2019m alive because Mission of Mercy is here,\u201d<\/em> he said. \u201cEverybody here really cares for the patients.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Nicole - \"It's Been a Struggle...\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Nicole and her family recently came to Mission of Mercy for eye exams\u2014something they had long gone without due to lack of insurance.<\/p>

\u201cFinding somewhere to go when you don\u2019t have insurance is a challenge,<\/em>\u201d Nicole shared. \u201cWe don\u2019t have the funds to pay for eye exams out of pocket. It\u2019s been a struggle.<\/em>\u201d<\/p>

Thanks to the support of our generous donors, Nicole and her loved ones received comprehensive care at no cost. \u201cThe doctors are really nice, especially to the kids,<\/em>\u201d she said. \u201cI really appreciate the people who donate to Mission of Mercy so that families like ours have somewhere to go. It helps people get the help they need. Thank you and bless you!<\/em>\u201d<\/p>

At Mission of Mercy, stories like Nicole\u2019s remind us why we do what we do\u2014and why your support matters. Because of you, families without insurance don\u2019t have to go without care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Joe - \"Mission of Mercy feels like home...\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Joe heard about Mission of Mercy from a family member\u2014and from the moment he walked through the doors, he knew it was different. \u201cIt has a homey feel,\u201d<\/em> he says. \u201cThe staff are great. They give you good information, and it just feels real good being here.\u201d<\/em><\/p>

Having access to free healthcare has made a big difference for Joe, especially with a family history of diabetes. Regular checkups, blood work, and the chance to speak with a doctor have helped him stay ahead of his health. \u201cIt\u2019s really helped me keep things on track,\u201d<\/em> he shares.<\/p>

Joe has tried other clinics in town, but none made him feel as heard and valued as Mission of Mercy. \u201cThe doctors here are so helpful and caring,\u201d<\/em> he says. \u201cEveryone is welcoming. I\u2019m happy to have a place where I can go, keep track of my health, and learn what I need to prepare for the future.\u201d<\/em><\/p>

To our supporters, Joe says:\u00a0\u201cChronic and hereditary diseases can be hard, especially without healthcare. I\u2019m thankful, and I appreciate everyone who helps Mission of Mercy do what they do. I\u2019m happy Mission of Mercy is here. Thank you for trying to help so many people.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Dalia - \"Without Mission of Mercy I wouldn't be here-my blood pressure was dangerously high\"...<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Dalia first heard about Mission of Mercy through a commercial in 2008. At the time, she was living with high blood pressure and diabetes and had no health insurance. She needed help\u2014and Mission of Mercy was there.<\/p>

\u201cI have been coming to Mission of Mercy since 2008. I had high blood pressure and diabetes and needed help. I have no insurance. The staff are great and the doctors are even better. They have helped me with labs and medication.\u201d<\/em><\/p>

Over the years, Dalia has continued to return to Mission of Mercy\u2014not just for the medical support, but because of the kindness and compassion she receives each time.<\/p>

\u201cI keep coming back because they treat me kindly and help with my health. As I\u2019ve gotten older, I see how important that is. Without Mission of Mercy, I wouldn\u2019t be here\u2014my blood pressure was dangerously high, but with medication, I\u2019m doing much better.\u201d<\/em><\/p>

Her gratitude is deep and sincere.<\/p>

\u201cThank you to everyone, and please keep donating if you can. So many don\u2019t have insurance and don\u2019t know you are here to help them. With the compassion and care, I feel that this clinic helped me a lot, and it will help others. Their services are wonderful and everyone is real nice. Without them, I would have been dead by now.\u201d<\/em><\/p>

\u00a0“As Executive Director, I have had the privilege of getting to know Dalia, who also receives care through our free dental clinic. I invited her to share her story as a guest speaker at a Dental Clinic Donor Presentation. During her remarks\u2014without any prompting\u2014she expressed a heartfelt hope that Mission of Mercy might one day offer free dentures. Inspired by her words, we immediately reached out to a local dentist, who now generously provides one free partial or full set of dentures to two patients each month.”\u00a0 Sherry Bowers, ACFRE, CFRE – Executive Director<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Sandra - \"Having the labs and doctor visits free has been a lifesaver. I am grateful to organizations like Mission of Mercy who help people with no insurance\"....<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sandra has been coming to Mission of Mercy since 2018 when we opened the new building. She first heard about Mission of Mercy from a doctor at CHRISTUS Spohn who sent her over here. \u201cIt\u2019s been amazing here. The medical team listens and really takes care me. It shows me that they really care.\u201d<\/em><\/p>

Sandra says, \u201cNurse Practitioner Reyes listens to me and sent me to get the things done that I needed. “Having the labs and doctor visits free has been a lifesaver. I am grateful to organizations like Mission of Mercy who help people with no insurance.\u201d <\/em><\/p>

The care Sandra has received here has made a deep impact on her life.\u00a0 \u201cI would not have been able to afford the labs or exams. I would like to say thank you to the donors for their support. It helps a lot financially not to have to go into massive debt because I have medical issues. I hope that they continue to help Mission of Mercy so that they can continue to help people like me and others in need.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Freddie - \u201cSince coming to Mission of Mercy my blood pressure and my sugars have been good. The education helps me stay healthy and they do a wonderful job here for people who have no insurance\"....<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Freddie has been a patient for the last 7 years. He came to Mission of Mercy to help manage potential blood pressure and diabetes issues.\u00a0\u201cIt made me feel good to know I have somewhere to go. I enjoy seeing the doctor and getting to know everyone.\u201d<\/i> Freddie says that the medication and education have helped him maintain his health for the long haul. \u201cSince coming to Mission of Mercy my blood pressure and my sugars have been good. The education helps me stay healthy and they do a wonderful job here for people who have no insurance.\u00a0<\/em><\/p>

\u00a0I really appreciate everyone who helps Mission of Mercy do what they do.\u201d<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Medical Student Jaqulyn - \"This organization is one of a kind and I am so grateful for the opportunity to work here and to serve our community\"....<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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“Thank you for taking the time to allow me to work with you and for inviting me to Mission of Mercy. This organization is one of a kind, and I am so grateful for the opportunity to work here and to serve our community. I am sincerely appreciative of your help and advice on how to accomplish my goals and the valuable insight I have gained into working with the underserved community.\u00a0<\/span><\/em><\/p>

Thank you for offering strategies and resources to expand my public health knowledge. Working to accomplish my goals with your organization has provided me with an invaluable set of skills that will be incredibly useful in my future career as a family medicine doctor and as a public health advocate. I look forward to continuing to work with you as we approach the health fair and in the future! This organization is one of a kind and I am so grateful for the opportunity to work here and to serve our community.”<\/span><\/em>
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Sandra - \"Without Mission of Mercy I don't know what I would do...\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sandra has been coming to Mission of Mercy since 2018. Sandra knew that she was diabetic and had heard about Mission of Mercy on the radio.<\/p>

Sandra has attended the Diabetes Education classes where she has learned what she can and cannot eat. She also receives her diabetic medication through the Medication Assistance Program.<\/p>

\u201cThe diabetic classes have helped me. They give you so much information and you learn what you should be eating and doing. It\u2019s up to each person to do their part to help themselves,\u201d says Sandra.<\/i><\/p>

Sandra added, \u201cMission of Mercy is very important to the community because so many people do not have insurance because they can\u2019t afford it. The doctors here are very nice and want me to be successful in my diabetes journey. The nurses are great\u2026in fact EVERYONE here is wonderful\u2026and I\u2019m not just saying that. It\u2019s TRUE! They listen to me, are compassionate and they care about me. I really encourage the community to support Mission of Mercy if they can. If it wasn\u2019t for them, I wouldn\u2019t know what I would do.\u201d<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Cruz - \"Everyone is so kind and I was overwhelmed when I was invited to pray with the staff...\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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“I know this place is a blessing, I can see it already. I know that they are going to help me here. Thank God for that. Everyone is so kind, and I was overwhelmed when I was invited to pray with the staff, and they invited me to lead the prayer circle. I prayed from my heart.<\/em>\u00a0<\/p>

I was scared to come to Mission of Mercy. I thought there was a \u201ccatch\u201d behind coming. If you don\u2019t have insurance and don\u2019t have a way to get treatment or help, trust me I was curious about Mission of Mercy.\u00a0 It\u2019s been a blessing since I arrived. They will help you and guide you.\u00a0 <\/em><\/p>

I strongly encourage people who are capable financially to support this clinic. There are so many people out there like myself that need help, who don\u2019t know where to go or where to turn. To the people who help, thank you! To the others I want to encourage you to participate and make a difference.”<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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David - \"Being able to come to Mission of Mercy has benefited me tremendously.\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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David has been a patient with Mission of Mercy for many years. He was seeing flashes, was always tired, and just didn\u2019t feel right. He learned about Mission of Mercy through friends when they learned he was not feeling well and needed medical care. During his first visit, he learned he was diabetic and had high blood pressure. His A1C was at a 10 and he is down to a 6!<\/p>

\u201cBeing able to come to Mission of Mercy has benefited me tremendously. My health has been a lot better and continues to get better. I have attended several educational classes such as diabetes foot care, diabetes education classes, and nutrition classes. The doctors and nurses are wonderful here. They are very professional, very kind, understanding, and caring. I hope people will continue to donate to Mission of Mercy. I know times are hard right now, but I hope people will still give what they can, that would be a wonderful thing to do.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Linda and Reynoldo - \u201cThey helped me get the surgery I needed when they found out I had

cataracts. I couldn\u2019t continue to work without it\"....\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Reynoldo receives regular check-ups through our Vision Clinic, and he recently learned he had cataracts. We were able to help guide him to the resources he needed to get cataract surgery so he could continue to work. Linda receives check-ups, medication, labs, and education for her diabetes. Linda and Reynoldo cannot afford health insurance and do not qualify for any type of government assistance.<\/p>

Linda says, \u201cWithout Mission of Mercy I don\u2019t know what we would do. We do not qualify for anything else which makes it hard to get any type of healthcare. The doctors and nurses are great! Having people donate to Mission of Mercy is very much appreciated because we do not have insurance. Being able to come here and have our medical needs met \u2026 we have a lot of gratitude for that.\u201d<\/em><\/p>

Reynoldo adds, \u201cThere are a lot of people struggling out there. And having Mission of Mercy helps them. They helped me get the surgery I needed when they found out I had cataracts. I couldn\u2019t continue to work without it.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Jose - \"Their help has also allowed me to continue playing wheelchair sports...\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Jose has been a patient for 7 years. Born with Cerebral Palsy, he also battles high blood pressure. Our doctors and nurses work with him to lower his blood pressure through medication and education. Jose says, \u201cThe staff is always quick to get me what I need whether it\u2019s medication or reading glasses. I wouldn\u2019t be able to do what I do today without them. Their help has also allowed me to continue playing wheelchair sports which I love and to continue to work.\u201d<\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Adrianna and Fernando - \u201cIt was a choice of either live or what else do you do. He doesn\u2019t have a working pancreas. We couldn\u2019t afford his medication\"...\n \n<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Fernando came to Mission of Mercy after being laid off from his job, where he had health insurance. He then briefly worked for an employer who did not provide health insurance coverage.\u00a0 Fernando has been a diabetic since he was 19 months old. He relies on insulin, and not being able to afford the lifesaving insulin is a scary situation. Good news is Fernando was soon able to find a new employer with health insurance and is thankful that Mission of Mercy was there when he needed a helping hand.<\/p>

\u201cThe medical staff was very helpful and knowledgeable. They understood that I had been living with diabetes all my life, but without health insurance, I could not afford to get the insulin,\u201d <\/em>says Fernando.<\/strong><\/p>

\u201cThe biggest help was the medication. It was a choice of either live or what else do you do. He doesn\u2019t have a working pancreas. We couldn\u2019t afford his medication at the time. He goes through 9 vials every 3 months, and they are $125 a vial,\u201d <\/em>says his wife Adrianna.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Mendee - \"With medication and education, she is on the right track to being healthier.\"<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Meet Mendee who was referred to Mission of Mercy because she was having health issues with her eyes and vision. She was seen by Dr. Villarreal who found the problem to be a staph infection which he helped clear up through medication. While coming to Mission of Mercy, she also found out she was diabetic with an A1C of over 14. She had no idea! Mendee listened to her doctors, changed her eating habits, attended the Diabetes Management Classes where she learned about sugars, carbohydrates, and how to manage her medication. Her A1C is now below 10!<\/p>

Mendee also receives her medication through our Medication Assistance Program. This program, in partnership with several pharmaceutical companies, allows low-income patients to receive their medications at no cost. Without this program, Mendee would not be able to afford her medications. With medication and education, Mendee said, \u201cshe is on the right track to being healthier!\u201d<\/em><\/p>

\u201cHaving Mission of Mercy in my life has been a big change and they are a blessing as far as providing the education, medication assistance, and appointments I need. I am thankful to everyone.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Santos - \u201cAt the age of 42, Mission of Mercy helped with a second heart attack\u2026 That very first medical appointment literally saved my life\"....<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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“My name is Santos and I have been a patient of Mission of Mercy for 15 years. At the age of 42, Mission of Mercy helped with a second heart attack.\u00a0 They had to open up an EKG machine and read the instructions while they realized I was having a heart attack. They sent me to the hospital. I have been their patient ever since. The dedicated medical volunteers totally went out of their way to assist me.<\/em><\/p>

I have used the other medical services to include their Vision Clinic and now their Dental Clinic. I was the very first dental patient! I am really grateful and would not be here without Mission of Mercy. That very first medical appointment literally saved my life.<\/em><\/p>

As a supporter of Mission of Mercy, I wanted to personally tell you Thank YOU! Without your support I would have had nowhere to go. Thank you so much for supporting Mission of Mercy!”<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Renee - \"This surgery is going to be a total blessing that would not be possible without your organization, volunteers, and donors\"....<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Meet Renee who was experiencing high blood pressure and gynecological health issues. She was a full time employee with no insurance. She tried navigating the health care system while saving money when she was able to for a doctor\u2019s appointment.<\/p>

Renee heard about Mission of Mercy from her mother who told her that Mission of Mercy existed for people in her situation, so she called and made an appointment.<\/p>

Renee walked through our doors with a blood pressure of 215\/115. Our volunteer physicians diagnosed, treated, and followed up with her care for the next three years. This allowed her to continue to work and care for her family. During this past year, her health issues became considerably worse. She had increased pain, migraines and bleeding causing her to miss work. At this point, surgery was Renee\u2019s only option.<\/p>

Our medical team went to work contacting local Obstetrics and Gynecology specialists to find her one that could see her for free while we continued to care for Renee. Thanks to the generous hearts in our community, a physician was found and her surgery has been scheduled!<\/p>

Renee says, “This surgery is going to be a total blessing that would not be possible without your organization, volunteers and donors.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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